ITC Limited welcomes you to the WelcomLink website (“this Website”) and looks forward to a meaningful interaction with you.


Terms and Conditions of Website Use

This page states the terms and conditions under which you may visit or use this Website. Please read this page carefully. If you do not accept the terms and conditions stated here, we would request you to exit this Website. Otherwise, the Terms of Use and Privacy Policy stated here, shall be binding on you by your access or use of this Website. ITC Limited, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they become binding on all users of this Website on access or use of this Website. If you are a WelcomLink member, all terms and conditions of such membership communicated by ITC Limited to you or as may be featuring on this Website from time to time, continue to be binding on you additionally.


Use of Content

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without ITC Limited’s written permission. ITC Limited only grants you a non-exclusive, non-transferable, limited permission to access and display the webpages within this Website solely for your personal, non-commercial use of this Website.

All logos, brands and marks appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by ITC Limited and / or its associate entities who feature on this website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.


Account Information:

If you are a valid member of WelcomLink, ITC Limited may have provided you with a unique user identification (“User ID”) and password for accessing the certain portions of this Website for enabling a more personalised experience for you. If you are the recipient of any such User ID and password from ITC Limited, you represent and agree that:

(a) all information provided by you (“Registration Data”) resulting in grant by ITC Limited of the User ID and password to you, have been true, accurate, current and complete information about yourself.

(b) if ITC Limited needs you to provide any further information for continued access to any section of this Website, you will provide such further information as and when prompted and any information/data that you provide while accessing this Website for the foregoing purpose or for updating the current information pertaining to your WelcomLink membership, placement of redemption request, updating your profile or missing transactions, etc shall be true, accurate, correct and complete.

(b) you will maintain and promptly update the Registration Data to keep it true, accurate, current and complete, if so required by the Website from time to time.

 (c) you shall be responsible for maintaining the confidentiality of the User ID and password, and shall be fully responsible for all activities that occur under your password or User ID/ account. You agree to (a) immediately notify ITC Limited of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.


Acceptable Site Use

(A) Security Rules

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. ITC Limited and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules

You may not use the Website in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.


Links to/from other Websites

This Website contains links to other Websites. These links are provided solely as a convenience to you. Wherever such link/s lead to sites which do not belong to ITC Limited and / or its associate entities, ITC Limited is not responsible for the content of linked sites and does not make any representations regarding the correctness or accuracy of the content on such Websites. If you decide to access such linked Websites, you do so at your own risk.

Similarly, this Website can be made accessible through a link created by other Websites. Access to this Website through such link/s shall not mean or be deemed to mean that the objectives, aims, purposes, ideas, concepts of such other Websites or their aim or purpose in establishing such link/s to this Website are necessarily the same or similar to the idea, concept, aim or purpose of our website or that such links have been authorised by ITC Limited and / or its associate entities. We are not responsible for any representation/s of such other Websites while affording such link and no liability can arise upon ITC Limited and / or its associate entities consequent to such representation, its correctness or accuracy. In the event that any link/s afforded by any other Website/s derogatory in nature to the objectives, aims, purposes, ideas and concepts of this Website is utilised to visit this Website and such event is brought to the notice or is within the knowledge of ITC Limited and / or its associate entities, civil or criminal remedies as may be appropriate shall be invoked.



You agree to defend, indemnify, and hold harmless ITC Limited and/ or its associate entities, their officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Web site material or your breach of these terms and conditions of Website use.


Limitation of Liability

While all reasonable care has been taken in providing the content on the WelcomLink website, ITC Limited. and / or its associate entities shall not be responsible or liable as to the completeness or correctness of such information and any or all consequential liabilities arising out of use of any information or contents on this Website.

No warranty is given that the Website will operate uninterrupted, timely, error-free or secure that this Website and its server are free of computer viruses or other harmful mechanisms. If your use of the Website results in the need for servicing or replacing equipment or data, ITC Limited and / or its associate entities are not responsible for those costs.

The website is provided on an 'as is' basis without any warranties either express or implied whatsoever. ITC Limited. and / or its associate entities, to the fullest extent permitted by law, disclaims all warranties, including non-infringement of third parties rights, and the warranty of fitness for a particular purpose and makes no warranties about the accuracy, reliability, completeness, or timeliness of the content, services, software, text, graphics, and links. In no event shall ITC Limited, or any parties, organisations or entities associated with the corporate brand name ITC or otherwise, mentioned at the WelcomLink website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organisations or entities were advised of the possibility of such damages.

ITC Limited shall not be liable or be deemed to be liable for any loss or damage suffered by you or any person claiming through you or because of your use of the Website, including such loss or damage arising from your failure to comply with these Terms of Use and Privacy Policy.


ITC Limited shall be entitled to terminate or suspend your WelcomLink membership or access to any or all portions of this Website or refuse any and all current or future use of this Website or refuse any facility being provided through this Website if you breach the Terms of Use and Privacy Policy. All such action taken by ITC Limited shall be without any liability arising on ITC Limited.


Privacy Policy

• ITC Limited respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential, except as specifically provided in this Privacy Policy and Terms of Use.

• ITC Limited assures you that your personal information shall not be used/disclosed by it, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.

• ITC Limited assures you that in the event of your personal information being shared with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you.

• ITC Limited reserves its rights to collect, analyse and disseminate aggregate site usage patterns of all visitors of this Website with a view to enhancing services to them. This includes sharing the information with its subsidiaries, and business associates as a general business practice.

• In the course of its business ITC Limited may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors of this Website. This shall also include sharing the information with its subsidiaries and business associates as a general business practice.

• If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact ITC Limited at webmaster@itc.in.

• While ITC Limited assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse or unauthorised use of your personal information consequent to misuse of the internet environment.

• Cookies: - To personalise your experience on our website or to support one of our promotions, we may assign your computer browser a unique random number called a cookie. "Cookies" enhance website performance in important ways like personalising your experience, or making your visit more convenient. ITC Limited does not use “cookies” to collect personal information. "Cookies" cannot read data from your computer’s hard disk or read cookie files from other websites.

• ITC Limited reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly.

In the design the WelcomLink website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, ITC Limited will assume that you have no objections to the terms of this privacy policy.

•For details on Privacy Policy please click here